Privacy Policy

Last Updated: February 8, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, submit intake forms, or communicate with us. This may include:

  • Personal Identification: Name, email address, phone number, mailing address.
  • Mobile Information: Phone numbers specifically collected for SMS notifications, alerts, and matching updates.
  • Professional Information (for Doulas): Certifications, experience, bio, and availability.
  • Health & Service Information (for Clients): Due dates, preferences, and visit reports submitted by doulas.

2. How We Use Your Information

We use the information we collect to:

  • Facilitate matches between families and doulas.
  • Provide, maintain, and improve our services.
  • Communicate with you about services, updates, and administrative messages.
  • Monitor and analyze trends and usage.

3. Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With Your Consent: We share client information with assigned doulas and vice versa to facilitate service.
  • Service Providers: We may employ third party companies to facilitate our Service (e.g., hosting, database management).
  • SMS & Mobile Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Legal Requirements: We may disclose your information where required to do so by law or subpoena.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage most of your information directly through your profile settings or by contacting us.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@dieudonnefoundation.org.